Privacy Policy

Soujourne, accessible from https://soujourne.com, is committed to ensuring the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, and protect the personal data you provide to us.

By using our website, you agree to the practices described in this policy.

1. Data Controller

Soujourne is the data controller responsible for your personal data. This means we determine how and why your personal data is processed.

2. Information We Collect

Personal Information: We collect personal data that you provide to us during the booking process, registration, or while using our services. This includes your name, address, email, payment information, and travel preferences.

Device Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and browsing history on our site. This "Device Information" is used to improve your experience and track website performance.

3. How We Use Your Data

We use the personal information collected to:

• Process and confirm travel bookings.

• Personalize travel recommendations and services based on your preferences.

• Communicate important updates and information about your bookings.

• Send promotional offers (only with your consent).

• Analyze website traffic and enhance user experience.

We only collect the minimum necessary data and do not sell or trade your personal information. However, we may share your information with trusted third-party service providers (e.g., airlines, hotels) for fulfilling your bookings.

4. Cookies

Our website uses cookies to personalize your experience, such as remembering your preferences. By using our website, you agree to the use of cookies as described. You can manage cookies through your browser settings.

5. Security of Your Information

We prioritize the security of your personal data and take appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is entirely secure.

6. Legal Disclosure

We may disclose your personal information if required by law or in good faith that such action is necessary to:

• Comply with a legal obligation.

• Protect and defend the rights or property of Soujourne.

• Prevent fraud or address security issues.

7. Your Rights

If you are a European resident, you have the following rights regarding your personal data:

• The right to access, correct, or delete your data.

• The right to object to or restrict processing.

• The right to data portability.

• The right to withdraw consent at any time.

For more details or to exercise these rights, contact us at contact@soujourne.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. International Data Transfers

If you are located in Europe, your data may be transferred to countries outside of Europe, including the United States and Canada. We ensure that your data is protected by appropriate safeguards during these transfers.

10. Links to Other Websites

Our website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices of these external websites, and we encourage you to read their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately. We encourage you to review this page regularly for any updates.

12. Contact Information

For any questions about this Privacy Policy or your personal data, please contact us at:

Email: contact@soujourne.com

Effective Date: October 2024