Terms and Conditions

Welcome to Soujourne!

These terms and conditions outline the rules and regulations for the use of Soujourne's Website, located at https://soujourne.com. By accessing this website, we assume you accept these terms and conditions in full. If you do not agree to any part of these terms, please do not continue to use the website.

1. Acceptance of Terms

By using this website and our services, you confirm that you have read, understood, and agree to comply with these terms and conditions.

2. Cookies

The website uses cookies to help personalize your online experience. By accessing Soujourne, you agree to the use of required cookies. Cookies are text files placed on your device by web servers and are uniquely assigned to you. They cannot run programs or deliver viruses. Some cookies are essential for the website's functionality and do not require your consent, while others can be accepted or declined.

3. Service Descriptions

We offer travel planning services, including but not limited to cruises, all-inclusive resorts, family vacations, couples’ getaways, and retreats. Packages are valid for trips 7 nights or fewer unless otherwise specified.

4. Payment Terms

• Payments must be made via Zelle to contact@soujourne.com.

• Services will not commence until full payment is received.

• For trips less than 2 months away, a $100 rush fee will apply.

5. Refunds & Cancellations

• Cancellations are non-refundable.

• Any changes to a booking will incur a $50 fee per change, plus applicable fare differences.

6. Response Time

We respond to inquiries within 2-3 business days.

7. Children Policy

• Certain packages may not be suitable for children under 12 years old. Please inquire about child-friendly options before booking.

8. License and Intellectual Property

Unless stated otherwise, Soujourne and/or its licensors own the intellectual property rights for all material on this website. All rights are reserved. You may access content from Soujourne for personal use but must not:

• Republish, sell, or rent content from Soujourne.

• Reproduce or duplicate material from Soujourne without permission.

9. Comments and User-Generated Content

You may post comments on the website, but you are responsible for ensuring that the comments are appropriate, respectful, and lawful. We reserve the right to monitor and remove any comments deemed inappropriate or offensive. By posting, you grant Soujourne a license to use, reproduce, and edit your comments.

10. Hyperlinking to Our Content

Organizations such as government agencies, search engines, and news organizations may link to our website without prior approval. Other organizations may request approval by contacting us at contact@soujourne.com. Approved organizations may hyperlink to our website under certain conditions, including not falsely implying endorsement or sponsorship.

11. Content Liability

We are not responsible for content that appears on your website through links to Soujourne. You agree to protect and defend us against claims arising from content on your site linked to our website.

12. Limitation of Liability

Soujourne is not liable for any loss, damage, or delay caused by external factors such as natural disasters, government actions, or airline policies. Travelers are responsible for securing necessary travel documents, such as passports or visas.

13. Changes to Terms and Conditions

We reserve the right to update these terms at any time. Any changes will be posted on this page, and continued use of the website signifies your acceptance of those changes.

14. Removal of Links

If you find any links on our website offensive, you may contact us to request removal. However, we are not obligated to respond or remove links unless necessary.

15. Disclaimer

To the maximum extent permitted by law, we exclude all representations, warranties, and conditions relating to our website and its use. We will not be liable for any loss or damage arising from the use of the website and its content.

For any inquiries regarding these terms, please contact us at contact@soujourne.com.